Reviews - Page 33 - Advanced Auto Tech

Shane Jenkins

6/20/2019

These people are awesome. Was recommended to visit AAT before I went anywhere else and I was so glad that I did. It looks small but is huge on service and skills. The customer service experience was second to none. Ben and his team are true professionals, welcoming and friendly. Everything is laid out in plain simple talk, nothing overly technical so I understood what needed to be done. I was always informed about the status of work before proceeding and always updated with the costs. I like the information provided in the phone report. A simple text to view the issues with my car. The workshop is clean and busy, so you know it is reputable. Highly recommend these blokes before going anywhere else. And they even dropped me off after taking the car in and picked me up when it was ready. How good is that. Top notch.

We greatly appreciate your positive feedback and we are pleased to learn our team was able to provide you with the efficient, friendly service for which our company has become known. It was our pleasure to be of service. We look forward to being of service again in the future, and we thank you for choosing us!

- Advanced Auto Tech

želva

6/14/2019

I went there today for state inspection for a vehicle I purchased from my dad out of state. I was told a tail light was out, ok no problem because I had a package of the little light bulbs in the glove box. I figured they could just put it in. No biggie right? Nope. I was told that wasn't an option because it was a customers part. Now, I can understand if say I brought them a piece of engine (starter, alternator, what-have-you) and how that would be an issue. But a light bulb? That I had in the package in the glove box? They then charged me just over $30 for a light bulb (stock, nothing fancy or special order part). That I already had. He said it was that or they would fail it, I could put the bulb in myself and bring it back for re-inspection. I'm sorry but that's just...like what? This place had great reviews and its really close by, I would have liked to use this place multiple times but I cant after this.

Thank you for your business and your review. I apologize that your visit fell below expectations. It is our policy that we do not to install customer supplied parts. Customer satisfaction is very important to us and I would like the opportunity to discuss this matter further with you. Please call me at your convenience 703-339-5500. I look forward to speaking with you soon, Ben.

- Advanced Auto Tech

mary mukhopadhyay

5/28/2019

Exceptional customer service, the owner and entire staff are always courteous and professional. I’ve referred them to family, friends and neighbors.

Thank you for the five Star review. We appreciate you sharing your positive feedback. Our team prides itself on consistently providing our customers with courteous and professional service. We are pleased to learn that we continue to achieve this goal. It is our pleasure to be of service and we appreciate you referring your family, friends, and neighbors to us. Thank you for choosing us!

- Advanced Auto Tech

Daffney Allwein

5/25/2019

Honest, Professional and incredibly accommodating. I can’t say enough great things about the staff and technicians. I always know I’m in good hands here.

First and foremost, thank you for being a loyal customer and trusting us for your vehicle needs. We appreciate you sharing your experience and we are pleased to learn that our team has been providing you consistent, quality service. We always strive to provide our customers with efficient service and look forward to meeting this goal on your next visit. Thank you for choosing us! The bread was delicious, thank you so much for thinking of us. We have the best customers!!!

- Advanced Auto Tech

G Nunez

5/7/2019

I’ve been coming to Advanced Auto Tech for a few years now and I always get speedy service, at a fair price. I feel very comfortable as a woman making arrangements with Melissa at the front fest because she’s able to explain things in terms I’ll understand I never feel like she’s being pushy/ sales-y or price gouging me, which is definitely a concern for a lot of us girls when we go to the mechanic!

Thank you for the positive review. We are pleased to learn that our staff was able to provide answers to all of your questions and that our team delivered you the top quality service for which our company is known. We appreciate you sharing your experience here and look forward to the next opportunity to be of service.

- Advanced Auto Tech

Muiz Bakir

5/6/2019

I have been a customer with them for over two years. Very professional and courteous.i had to drop my car but had no ride. Ben dropped me at home and picked me up from my location. They all are great people and offer great service. I am really happy and would recommend my friends.

We greatly appreciate your positive feedback and we are pleased to learn our team was able to provide you with the efficient, friendly service for which our company has become known. It was our pleasure to be of service to you. If you ever need a ride or a free loaner car in the future, please let us know. We look forward to being of service again in the future, and we thank you for choosing us!

- Advanced Auto Tech

Rich Allwein

5/4/2019

We have been receiving great service at Advanced Auto Tech for over 10 years and now after relocating out of the area we drive over an hour to have our vehicles worked on.

Thank you for sharing your positive experience. We know our customers have many options when it comes to the maintenance of their vehicles and we appreciate you traveling out of your way to make us your trusted choice. We greatly appreciate your business and your extra time!

- Advanced Auto Tech

Kathie Chang

5/4/2019

Got everything done super fast and it was reasonably priced plus the loaner car was a bonus. Melissa is the best!

Thank you for the great review and the opportunity to be of service. We are pleased to learn that our team member, Melissa, provided you with the quality customer service that our company is known for, and that they were able to provide you with a great value as well. We appreciate your business and look forward to becoming your go-to destination for all of your future vehicle maintenance needs.

- Advanced Auto Tech

Ory Todd

5/4/2019

Very fair and pleasant place. I highly recommend coming here for all your vehicle concerns.

Thank you for your great review! It is always a pleasure to serve our loyal customers, and it's nice to see that our dedication to quality service is paying off. We look forward to seeing you during your next maintenance.

- Advanced Auto Tech

Sandra Montgomery

4/30/2019

It is very convincing to have a place that you get honest quotes, fair prices, and very prompt service. I highly recommend you guys!

Thank you for the five Star review. We appreciate you sharing your positive feedback. Our team prides itself on consistently providing our customers with fast, friendly service and we are pleased to learn that we continue to achieve this goal. It is our pleasure to be of service and we appreciate you making the drive to see us. Thank you for choosing us!

- Advanced Auto Tech

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