As our senior service advisor, Melissa greets our customers and provides check in and check out services, schedules appointments, and creates estimates and reviews any recommended services with our customers. She also schedules the daily work for our technicians.
Melissa successfully completed the Service Advisor I, Service Advisor II, and Service Manager programs at Automotive Training Institute. She also successfully completed Automotive Shop Practices, Auto 100, at Northern Virginia Community College. Melissa participates in ongoing automotive service and repair continuing education and trainings.
Melissa enjoys staying fit, eating healthily, cooking, and great concerts, but what she most loves is spending time with her family. Her boys keep her on the go, busy with sports, and full of family fun (and she wouldn’t have it any other way).