5

Professional and knowledgeable. My first time to the shop and I will absolutely be returning!

We are pleased to learn that you had the kind of experience that keeps customers coming back to us for their automotive needs. Without our loyal customers, we wouldn't exist, so we always work hard to provide excellent service at the best possible value. We look forward to our next opportunity to be of service to you. Thanks for your review and for your patronage.

- Advanced Auto Tech
5

We were traveling from West Seneca, N.Y. and had engine failure on the I70 about 108 miles from Advanced Auto Tech. Our son lives in Lorton, Va. where we were headed and has been totally happy with the work he has had there on his vehicles. So we arranged a tow in late on a Friday pretty close to closing time and were greeted with very professional employees and total compassion for our dilemma. They promised quick attention to our vehicle and the next morning, Saturday, they had it diagnosed and parts ordered. Let me say this would be a rarity in Buffalo. Monday they ran into phone outages and internet problems but still forged ahead and were able to have our car repaired by late afternoon. I can't say enough for their excellent service and if there were ten stars they would have earned them. Our test drive was 500 miles back to Buffalo. That says it all.

Thank you for your wonderful review. We deeply value each of our customers and we are pleased to learn that we were able to provide you with the courteous and efficient service for which we have become known. We feel there is no higher accolade than the recommendation of a satisfied customer and we thank you for choosing us.

- Advanced Auto Tech
5

great service by great people. would recomend them to all.

5

Excellent service all around! So glad to find an honest and efficient shop for both my vehicles.

We appreciate you sharing your positive comments with us. We are pleased to learn that you were satisfied with the service you received and we are grateful for another opportunity to be of service in the future. Thank you for your recommendation.

- Advanced Auto Tech
5

I started going here about a year ago after Virginia tire and auto tried to over charge me for a break job. Advanced auto tech gave me a great price and was able to get me in the next day. I recently got all my 100k maintenance services done and new tires, I have always had a great experience here. It's always good to find a auto repair company you can trust.

Thank you for the five Star review. We appreciate you sharing your positive feedback. Our team prides itself on consistently providing our customers with fast, friendly service and we are pleased to learn that we continue to achieve this goal. It is our pleasure to be of service and we appreciate your loyalty. Thank you for choosing us!

- Advanced Auto Tech
5

Today I took my truck to Advanced Auto Tech recommended by a friend of mine. As I came in I was greeted by Melissa Eller and another gentleman that works there. They were very friendly and extremely professional. I told Melissa about my A/C problem and she game me the options I had. I was not pressured into other services provided by them. The Tech noticed that one of my tires was low in pressure and they inspected the tire to make sure there was no nail or damage to the tire. They topped them off and did not change me for it. I would strongly recommend Advanced Auto Tech. The service is great! The facility is extremely clean and what makes the place better are the people working there. They made me feel like a VIP. Thank you so much Advanced Auto Tech!

Thank you for your positive feedback. We appreciate you sharing your excellent customer service experience with us. All of our Service Advisors and Certified Technicians take great pride in providing our customers with an informed understanding and efficient service. We are pleased that we were able to deliver you the consistent level of service we provide for all of our customers. We look forward to the next opportunity to be of service and thank you for choosing us.

- Advanced Auto Tech
5

These people are awesome. Was recommended to visit AAT before I went anywhere else and I was so glad that I did. It looks small but is huge on service and skills. The customer service experience was second to none. Ben and his team are true professionals, welcoming and friendly. Everything is laid out in plain simple talk, nothing overly technical so I understood what needed to be done. I was always informed about the status of work before proceeding and always updated with the costs. I like the information provided in the phone report. A simple text to view the issues with my car. The workshop is clean and busy, so you know it is reputable. Highly recommend these blokes before going anywhere else. And they even dropped me off after taking the car in and picked me up when it was ready. How good is that. Top notch.

We greatly appreciate your positive feedback and we are pleased to learn our team was able to provide you with the efficient, friendly service for which our company has become known. It was our pleasure to be of service. We look forward to being of service again in the future, and we thank you for choosing us!

- Advanced Auto Tech
1

I went there today for state inspection for a vehicle I purchased from my dad out of state. I was told a tail light was out, ok no problem because I had a package of the little light bulbs in the glove box. I figured they could just put it in. No biggie right? Nope. I was told that wasn't an option because it was a customers part. Now, I can understand if say I brought them a piece of engine (starter, alternator, what-have-you) and how that would be an issue. But a light bulb? That I had in the package in the glove box? They then charged me just over $30 for a light bulb (stock, nothing fancy or special order part). That I already had. He said it was that or they would fail it, I could put the bulb in myself and bring it back for re-inspection. I'm sorry but that's just...like what? This place had great reviews and its really close by, I would have liked to use this place multiple times but I cant after this.

Thank you for your business and your review. I apologize that your visit fell below expectations. It is our policy that we do not to install customer supplied parts. Customer satisfaction is very important to us and I would like the opportunity to discuss this matter further with you. Please call me at your convenience 703-339-5500. I look forward to speaking with you soon, Ben.

- Advanced Auto Tech
5

Exceptional customer service, the owner and entire staff are always courteous and professional. I’ve referred them to family, friends and neighbors.

Thank you for the five Star review. We appreciate you sharing your positive feedback. Our team prides itself on consistently providing our customers with courteous and professional service. We are pleased to learn that we continue to achieve this goal. It is our pleasure to be of service and we appreciate you referring your family, friends, and neighbors to us. Thank you for choosing us!

- Advanced Auto Tech
5

Honest, Professional and incredibly accommodating. I can’t say enough great things about the staff and technicians. I always know I’m in good hands here.

First and foremost, thank you for being a loyal customer and trusting us for your vehicle needs. We appreciate you sharing your experience and we are pleased to learn that our team has been providing you consistent, quality service. We always strive to provide our customers with efficient service and look forward to meeting this goal on your next visit. Thank you for choosing us! The bread was delicious, thank you so much for thinking of us. We have the best customers!!!

- Advanced Auto Tech