5

(9/28/2019) Another update: I've been taking my family's cars to Advanced Auto Tech for about 2 years now. I'm still impressed. Their customer service is consistently great. I feel that I can always count on the Advanced team for an honest evaluation of my vehicles, and work is done right. I feel fortunate that a friend of mine recommended Advanced to me those years ago, because finding a quality shop that you can count on is no small feat. Happy to have found this crew. To update my original review: I went back to Advanced Auto Tech today (10/25/2017) for a safety inspection on one of my family's "main" cars. The shop texted me an inspection report, which included photos of issues with my vehicle! I was amazed that a shop would take the time to do this, just absolutely going above and beyond for the customer. Ben (manager) took time to call and talk with me about some observed items which will need service soon, but are not recommended to be serviced at this time. I really appreciated that honesty. The communication and service is top-top-top notch. Previous review: I will be completely transparent in that this was my first experience at Advanced Auto Tech, but it was a great one so I thought I’d share. Brought my old (ok, junker) car in due to a recurrent raw fuel odor coming from the engine bay, and coming through the vents into the passenger area as well. Turns out a previous shop I had gone to used generic fuel line to replace the supply/return fuel lines in the engine area, and they were leaking. My vehicle apparently needs manufacturer, molded fuel lines for proper seal/function (German car). Advanced Auto Tech installed them, and voila, fuel odor is gone, and I no longer need to worry about a fire breaking out under my hood. Will definitely be going back to this shop in the future.

Thank you! We appreciate your business and review.

- Advanced Auto Tech
5

Never thought I'd want to praise an auto shop, but these guys were very professional and clearly focused on customer service.

Thank you for the excellent review! We read all of the reviews our customers send, so it's always nice to see some kind words that let us know when we are operating in the way we are supposed to. We strive to be your first choice when you are seeking excellent service and affordable care for your vehicle, and we look forward to your next visit.

- Advanced Auto Tech
5

Always top notch service being provided by professional mechanics!

Thank you for your positive review! It was certainly our pleasure to be of service and we appreciate you sharing your kind words here! We are always here to answer any questions our customers might have and we are glad you had the opportunity to enjoy the quality service for which we have become known. Thank you for choosing us!

- Advanced Auto Tech
4

Friendly staff

We are pleased to learn that we provided the excellent customer service for which we've become known. We look forward to the opportunity to serve you again.

- Advanced Auto Tech
5

Professional and knowledgeable. My first time to the shop and I will absolutely be returning!

We are pleased to learn that you had the kind of experience that keeps customers coming back to us for their automotive needs. Without our loyal customers, we wouldn't exist, so we always work hard to provide excellent service at the best possible value. We look forward to our next opportunity to be of service to you. Thanks for your review and for your patronage.

- Advanced Auto Tech
5

We were traveling from West Seneca, N.Y. and had engine failure on the I70 about 108 miles from Advanced Auto Tech. Our son lives in Lorton, Va. where we were headed and has been totally happy with the work he has had there on his vehicles. So we arranged a tow in late on a Friday pretty close to closing time and were greeted with very professional employees and total compassion for our dilemma. They promised quick attention to our vehicle and the next morning, Saturday, they had it diagnosed and parts ordered. Let me say this would be a rarity in Buffalo. Monday they ran into phone outages and internet problems but still forged ahead and were able to have our car repaired by late afternoon. I can't say enough for their excellent service and if there were ten stars they would have earned them. Our test drive was 500 miles back to Buffalo. That says it all.

Thank you for your wonderful review. We deeply value each of our customers and we are pleased to learn that we were able to provide you with the courteous and efficient service for which we have become known. We feel there is no higher accolade than the recommendation of a satisfied customer and we thank you for choosing us.

- Advanced Auto Tech
5

great service by great people. would recomend them to all.

5

Excellent service all around! So glad to find an honest and efficient shop for both my vehicles.

We appreciate you sharing your positive comments with us. We are pleased to learn that you were satisfied with the service you received and we are grateful for another opportunity to be of service in the future. Thank you for your recommendation.

- Advanced Auto Tech
5

I started going here about a year ago after Virginia tire and auto tried to over charge me for a break job. Advanced auto tech gave me a great price and was able to get me in the next day. I recently got all my 100k maintenance services done and new tires, I have always had a great experience here. It's always good to find a auto repair company you can trust.

Thank you for the five Star review. We appreciate you sharing your positive feedback. Our team prides itself on consistently providing our customers with fast, friendly service and we are pleased to learn that we continue to achieve this goal. It is our pleasure to be of service and we appreciate your loyalty. Thank you for choosing us!

- Advanced Auto Tech
5

Today I took my truck to Advanced Auto Tech recommended by a friend of mine. As I came in I was greeted by Melissa Eller and another gentleman that works there. They were very friendly and extremely professional. I told Melissa about my A/C problem and she game me the options I had. I was not pressured into other services provided by them. The Tech noticed that one of my tires was low in pressure and they inspected the tire to make sure there was no nail or damage to the tire. They topped them off and did not change me for it. I would strongly recommend Advanced Auto Tech. The service is great! The facility is extremely clean and what makes the place better are the people working there. They made me feel like a VIP. Thank you so much Advanced Auto Tech!

Thank you for your positive feedback. We appreciate you sharing your excellent customer service experience with us. All of our Service Advisors and Certified Technicians take great pride in providing our customers with an informed understanding and efficient service. We are pleased that we were able to deliver you the consistent level of service we provide for all of our customers. We look forward to the next opportunity to be of service and thank you for choosing us.

- Advanced Auto Tech